{"id":1423,"date":"2024-10-25T06:30:15","date_gmt":"2024-10-25T06:30:15","guid":{"rendered":"https:\/\/pkfin.kotenterprises.dev\/?p=1423"},"modified":"2025-01-14T15:43:02","modified_gmt":"2025-01-14T15:43:02","slug":"ptcl-and-systems-limited-partner-at-gitex-2024","status":"publish","type":"post","link":"https:\/\/pkfin.kotenterprises.dev\/?p=1423","title":{"rendered":"PTCL and Systems Limited Partner at GITEX 2024 to Enhance BSS and OSS for Improved Service Delivery"},"content":{"rendered":"\r\n

Dubai<\/strong> \u2013 Pakistan Telecommunication Company Limited (PTCL)<\/a> has announced a strategic collaboration with Systems Limited<\/a>, a prominent global systems integrator, at GITEX 2024 in Dubai. This partnership aims to advance PTCL and Ufone 4G’s technology capabilities through Systems Limited\u2019s expertise in Operations and Maintenance of Business Support Systems (BSS) and Operational Support Systems (OSS).<\/p>\r\n\r\n\r\n\r\n

The collaboration will focus on optimizing PTCL\u2019s and Ufone 4G\u2019s IT infrastructure, including critical systems such as the Customer Relationship Management (CRM) system, to enhance service delivery and customer experience. By leveraging Systems Limited\u2019s advanced technology solutions, PTCL intends to elevate its customer service standards and provide seamless experiences for its users.<\/p>\r\n\r\n\r\n\r\n

PTCL has long been a leader in Pakistan\u2019s telecommunications industry, consistently committed to innovation and customer-focused solutions. As part of its ongoing transformation journey, the company seeks to modernize its technology infrastructure to address the evolving demands of a diverse customer base. Through this strategic partnership, Systems Limited will integrate advanced functionalities within PTCL’s IT systems, thereby ensuring a seamless transition and optimized performance.<\/p>\r\n\r\n\r\n\r\n

\u201cModernizing our Business Support Systems and Operational Support Systems IT stack is a key component of our transformation journey. This enables us to innovate and compete more effectively while delivering exceptional value to our customers,\u201d stated Hatem Bamatraf, President and Group CEO of PTCL & Ufone 4G. \u201cOur partnership with Systems Limited is instrumental in designing, building, and deploying solutions that achieve business outcomes and enhance customer satisfaction.\u201d<\/p>\r\n\r\n\r\n\r\n

The partnership underscores PTCL\u2019s commitment to operational excellence and enhanced customer satisfaction. PTCL and Ufone 4G customers can anticipate an improved service experience, marked by greater efficiency and reliability in service delivery.<\/p>\r\n","protected":false},"excerpt":{"rendered":"

Dubai – Pakistan Telecommunication Company Limited (PTCL) has announced a strategic collaboration with Systems Limited, a prominent global systems integrator, at GITEX 2024 in Dubai. This partnership aims to advance PTCL and Ufone 4G’s technology capabilities through Systems Limited’s expertise in Operations and Maintenance of Business Support Systems (BSS) and Operational Support Systems (OSS). The […]<\/p>\n","protected":false},"author":1,"featured_media":1424,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","footnotes":""},"categories":[2],"tags":[402,870,14,277,489],"class_list":["post","format-standard"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t